Refund policy
Thank you for shopping with us at A1 Habitat Co. We specialize in rugs and home décor products
and are committed to delivering quality products with a smooth experience.
Shipping Policy
All orders are processed within 2–5 business days. Once shipped, you will receive tracking details
via email or SMS.
Delivery usually takes 5–10 business days depending on your location. Delays may occur due to
logistics or peak seasons.
We currently ship across India. Shipping charges, if applicable, will be shown at checkout.
Please ensure your shipping details are correct. We are not responsible for delays due to incorrect
information.
Exchange Policy
We do not offer refunds under any circumstances.
We only allow exchanges in case of a genuine issue such as damaged, defective, or incorrect
product.
If you face any issue with your order, you must contact our support team within 48 hours of delivery
with proper photos or proof.
Products must be unused and in original packaging to be eligible for exchange.
Once the issue is verified, we will arrange an exchange for the same or similar product.
Contact Us
For any issues, please reach out to our support team. We are here to assist you and resolve your
concerns quickly.